Over the past ten years, constant connection has become the norm, but in the past, being able to stay connected across borders was seen as a luxury that only a select few could afford. However, the development of internet-based communication, through international roaming, has made it feasible for the bulk of people to be a message or call away when traveling, shattering that barrier along with numerous others.
The telecom sector in Pakistan has seen a considerable shift in recent years, and Zong 4G has become an unstoppable force within that sector. Among the numerous achievements of the telecom giant, being the nation’s supplier of international roaming with the quickest growth rate is particularly noteworthy. Zong 4G has been able to increase its quarterly sales in only one short year. This outstanding accomplishment was made feasible by cutting-edge methods, including custom packages for popular locations and roaming services offered in over 150 nations, which have significantly increased growth.
The extensive selection of prepaid packages offered by Zong 4G’s international roaming service is one of its notable qualities. Unbelievably, 54% of Zong 4G’s earnings from foreign roaming come from its prepaid packages. Whether a traveler is going on a trip for work, pleasure, or to see loved ones, these bundles are designed to meet their specific needs. With 30 different package choices for its consumers that travel overseas, Zong 4G now holds the top spot in Pakistan’s market.
With the help of its continental packages, Zong 4G started focusing on IR with geo-based offers. Although it continues to roll out distinct bundles, the MYOB (Make Your Own Bundle) function on the My Zong App marked the height of customization and affordability. Customers have complete control over their bundles, distributing minutes, data, and SMS as needed to create a really distinctive mix.
Another important factor in Zong 4G’s success is its constantly growing partner network. Travelers may stay connected wherever they go because the firm has expanded its presence to over 150 countries through agreements with international telecom carriers, including well-known locations like the UK, KSA, Iran, and Thailand. WhatsApp connections for users are improved by this vast network.
Customer centricity is frequently the differentiator in a highly competitive industry, Zong 4G has realized. The company has made investments in developing a customer-first approach to make sure that subscribers have a positive experience with their international roaming services. This includes 24/7 helplines, responsive online support, transparent and simple management of the bundles through the My Zong App, cross-platform subscription of bundles through platforms like Easypaisa along with other digital platforms, and much more. Through these efforts, Zong 4G was able to increase the number of its subscribers from 5,000 to 86,000 over the course of a year.
Due to its dedication to innovation, affordability, and customer pleasure, Zong 4G has evolved into Pakistan’s fastest-growing international roaming provider. A winning formula has been developed by the firm via its strategic focus on cutting-edge technology, prepaid packages, low pricing, seamless collaborations, outstanding customer service, and open data consumption. In Pakistan, Zong 4G has established a new benchmark for international roaming. Zong 4G is well-positioned to maintain its market leadership and make sure that travelers can stay effortlessly connected wherever they go as the demand for overseas connections keeps rising.
